Booking and Location

Poteert School

The Location

The Arthouse is situated in South East London 20mins from the centre of London (Charing Cross B.R.) 10 mins walk from New Cross/ New Cross gate / Deptford Bridge B.R / Underground stations. Buses 36, 136, 121, 171, 172.

Terms and Conditions

Studio Clean Up
All working areas and tools must be cleaned and put away after use. The last 15mins of all studio visits is dedicated to gathering tools cleaning work tables, aprons used, floors and tools.

In the event of non-attendance or arriving late to classes it is not possible to provide alternative studio time, or for a class to be rescheduled. Classes are at fixed times to cover the cost of tuition. We run at full capacity so it is not possible to swap classes or use the studio outside of the allotted class times to ‘catch up’.

Courses and classes are transferable before the start date but it is not possible to share a block of classes with another person.

20 days or more before the start date of a course or session we can provide a full refund (minus a £5 booking fee). Between 20 and 10 days prior to the start of a course or session we will refund 50% of the total fees paid (minus a £5 booking fee). We provide NO refunds 9 days before the start date of the course or session. Once the course begins there are no refunds.

Collecting work
Courses: You will receive an email informing you when the work is ready for collection. From the date of this email you will have 14 days to collect your work. We cannot guarantee that work won’t be damaged in the kiln or not survive a firing.
12 week courses: Work made must be taken within 21 days after the final session. Please make arrangements with your teacher. Any unfinished work at the end of the block may be thrown out, unless a request is made to keep it.

12 week courses renewal:
5-6 weeks through a course everyone enrolled will be asked if they would like to continue once that block comes to an end and will have priority booking on the following course.

If you have a disability please let us know before you arrive to the first class. We can accommodate pretty much any disability but it’s always good to know in advance so that we can be fully prepared.

Health & Safety
It is important that everyone respects all Health & Safety regulations.

  • We cannot be held responsible for any injuries caused through the misuse of the studio or equipment
  • Please familiarise yourself with our evacuation procedure
  • If you are unsure of anything regarding Health & Safety please ask your teacher.